Help

SCNM Information Technology

Information Technology (IT) supports the entire SCNM Community – students, faculty, and staff – by providing answers to technology questions and providing support regarding technology issues. The IT department strives to provide support for student, faculty and staff day-to-day technology needs along with providing SCNM the necessary long-term IT security, management and planning.

 

 

Get Tech Help

SCNM IT Helpdesk

The IT Helpdesk is located on the second floor of the Medical Center building, Suite 280. Our regular business hours are from 8am - 5pm Monday through Friday. You can request technology assistance by submitting a helpdesk ticket using the link below, call the helpdesk line, make an appointment by calling the helpdesk line or drop by during our open hours. To access the Support Page click here.

 

For fastest service, please submit a support request by clicking on the following link:

Submit an IT Helpdesk Request

Direct Helpdesk Line: 480-222-9329
We are located in the Medical Center Building, 2nd Floor, Suite 280
Submit your support request online any time - visit ITHelpdesk.scnm.edu
Our support hours:  Monday – Friday 8:00am to 5:00pm Arizona Time
Saturday & Sunday  Closed
Students are encouraged to make an appointment, but please feel free to drop by...

 

 

SCNM Copy Center

The SCNM Copy Center provides printing and copying services to the SCNM community. If you need assistance please email or call the copy center using the contact information listed below.

copycenter@scnm.edu
480-222-9242
Academic Building
Monday – Friday 8:30am to 4:30pm Arizona Time
Saturday & Sunday - Closed

 

Technology Tools and Quick Reference Guides

A quick listing of some of our web-based systems available to the SCNM Community.  Access the tools below using your web browser.

  • techcheck.scnm.edu -  SCNM technology compatibility check tool and minimum hardware/software specs.
  • my.scnm.edu  -  SCNM portal (this tool).  Central portal to access tools, policies, information, etc.
  • 365.scnm.eduOffice 365 - your email, OneDrive cloud storage, download Office software, etc.
  • canvas.scnm.edu -  Canvas - our Learning Management System (LMS) - your online classroom.
  • login.scnm.eduNEW!  Account Management Tool - reset your SCNM account password.
  • library.scnm.edu -  SCNM Library page access.
  • librarycatalog.scnm.edu -  SCNM Library catalog.
  • ecw.scnm.edu -  Online Electronic Healthcare Records system (EHR).  Authorized access only.
  • adp.scnm.edu -  For faculty, staff, employees - our time/compensation management system.
  • iprint.scnm.edu -  For our on-campus, faculty, staff, students - view your printing statistics.
  • mobilityprint.scnm.eduNEW!  For on-campus printing - install SCNM printers on your device.
  • ithelpdesk.scnm.edu   - Submit an IT support request.

Please refer to the following quick reference guides.  More guides coming soon.

SCNM Account Management Tool.pdf

SCNM Technology Overview - Getting Started - Students.pdf

Student Technology Purchase - Repair Resources.pdf

On-Campus Printing Reference Guide.pdf