Information Technology

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Staff/Personnel

SCNM Information Technology

Information Technology (IT) supports the entire SCNM Community – students, faculty, and staff – by providing answers to technology questions and providing support regarding technology issues. The IT department strives to provide support for student, faculty and staff day-to-day technology needs along with providing SCNM the necessary long-term IT security, management and planning.

We are glad to help you navigate the SCNM tech environment, including:

  • Email/Office 365
  • MySCNM access
  • Canvas (Learning Management System) support
  • Online collaboration tools (Zoom, Microsoft Teams, Skype for Business)
  • Online exam technology (LockDown Browser)
  • SCNM ID badge assistance
  • On-campus printing
  • On-campus wireless
  • And more!

Need help when off-campus?  We can remotely support you through your Internet-connected Windows or Mac computer.

Get Tech Help!

Important Update:  Due to pandemic risk mitigation, the IT team is currently working offsite.  Please reach out to us by phone/email for any support needs.

SCNM IT Helpdesk

The IT Helpdesk is located on the second floor of the Medical Center building, Suite 280. We are closed on observed holidays. 

For fastest service, please reach out to us by email or phone:

  • We are available Monday-Friday, 8am-5pm Arizona/Mountain Standard Time
  • Email us at:  it@scnm.edu
  • Call us at 480-222-9329

Our self-service support page is available here.

 

SCNM Copy Center

The SCNM Copy Center provides printing and copying services to the SCNM community. If you need assistance please email or call the copy center using the contact information listed below.

copycenter@scnm.edu
480-222-9242
Academic Building
Monday – Friday 8:30am to 4:30pm Arizona/Mountain Standard Time
Saturday & Sunday - Closed

 

Technology Tools and Quick Reference Guides

A quick listing of some of our web-based systems available to the SCNM Community.  Access the tools below using your web browser.

  • techcheck.scnm.edu -  SCNM technology compatibility check tool and minimum hardware/software specs.
  • my.scnm.edu  -  SCNM portal (this tool).  Central portal to access tools, policies, information, etc.
  • 365.scnm.edu -  Office 365 - your email, OneDrive cloud storage, download Office software, etc.
  • canvas.scnm.edu -  Canvas - our Learning Management System (LMS) - your online classroom.
  • login.scnm.edu -  Important! Account Management Tool - reset your SCNM account password (visit the site to enroll).
  • library.scnm.edu -  SCNM Library page access.
  • librarycatalog.scnm.edu -  SCNM Library catalog.
  • ecw.scnm.edu -  Online Electronic Healthcare Records system (EHR).  Authorized access only.
  • adp.scnm.edu -  For faculty, staff, employees - our time/compensation management system.
  • iprint.scnm.edu -  For our on-campus, faculty, staff, students - view your printing statistics.
  • mobilityprint.scnm.edu -  Important!  For on-campus printing - install SCNM printers on your device.
  • panopto.scnm.edu - Video content platform embedded into Canvas - stores Canvas and other video content (log in with Canvas credentials).
  • ithelpdesk.scnm.edu   - Submit an IT support request.

Please refer to the following quick reference guides.  More guides coming soon.

SCNM Account Management Tool.pdf

SCNM Technology Overview - Getting Started - Students.pdf

Student Technology Purchase - Repair Resources.pdf (for local resources in Tempe, AZ)

On-Campus Printing Reference Guide.pdf